Customer Support
If you need assistance with your account, log-in user name or password, receipt, navigation, or other technical support, please contact our Customer Support Center.
Phone: 1-888-AHA-8883 (1-888-242-8883)
Email: help@onlineaha.org
Support available 9 a.m. – 5 p.m. EST (GMT−5), Monday – Friday
If you have questions regarding technical specifications or need troubleshooting tips, please review our technical specifications. Learn more
If you prefer to contact us via US mail:
American Heart Association
ECC Programs
Attention: OnlineAHA.org
7272 Greenville Avenue
Dallas, Texas 75231–4596
Account Sales & Implementation
Contact an AHA account manager to learn about eLearning training solutions and implementation.